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Grievance Redressal

Effective 12 Oct 2026 · v1

Grievance Redressal

As required under the Consumer Protection (E-Commerce) Rules, 2020, complaints can be raised through:

  • Support ticket (account → Support)
  • Email to the grievance contact below
  • The grievance form on this page

Grievance Officer: [configure in Settings]
Email: [configure in Settings]

We acknowledge complaints on receipt and aim to resolve within one month. Every case receives a tracking number.

Submit a complaint